Cancellation & Refunds

There is no contract and no minimum term. Tell us before your next billing date and the subscription ends at the close of the month you have already paid for. You keep full use of the service until then.

To cancel, call or WhatsApp +91 88999 21113, or email [email protected] from the owner account. We confirm every cancellation in writing — if you did not get a confirmation, it did not reach us.

Subscriptions are billed monthly in advance and a part-month is not refunded. Cancelling on the 20th does not produce a refund for the remaining days — it stops the next charge, and the service runs to the end of the paid month.

The one exception: if you cancel within seven days of your very first payment and have not yet gone live with guests, we refund that first month in full.

The one-time ₹199 setup fee covers physical tags, the menu build and staff training.

• Refunded in full if you cancel before the tags are dispatched and before menu-building work has started
• Not refundable once tags have been produced and sent, since they are made for your venue

The single table or room we set up with your real menu before you decide is free, and carries no obligation. If you choose not to continue there is nothing to cancel and nothing to pay.

If a fault on our side makes the platform unusable for your venue for more than 48 consecutive hours and you tell us at the time, we credit that month’s fee. If it happens twice in a quarter you may cancel immediately and we refund the month in full.

The tags are yours — you bought them. They simply stop resolving to a live menu once the subscription ends.

Ask before you go and we will export your menu and order history in a machine-readable format at no charge. Your workspace stays recoverable for 60 days after the subscription ends, then it is deleted, as set out in our Privacy Policy.

Refunds go back by the method you paid with, within seven working days of being agreed. We do not refund to a different account than the one that paid.